Heartful Abilities
Community Resources

Community Resources & Supports

Connecting individuals, families and caregivers with helpful services, funding, programs and community supports across Ottawa and Eastern Ontario.

Developmental ServicesFunding, programs & local agencies Senior ServicesHealth, caregiving, housing & more Local Business PartnersTrusted businesses in our network Emergency & SafetyWhere to turn right away
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Developmental Services & Supports

Services, funding and community organizations for adults with developmental disabilities, and for the families and caregivers who walk alongside them. Tap any category to open it.

New to developmental services? Start here.

For adults 18+ in Ontario, Developmental Services Ontario (DSO) is the front door to provincially funded supports. In Ottawa and Eastern Ontario, Service Coordination Support (SCS) can also help you find local resources. Both are listed in the first category below.

Start Here

First stops for adult developmental services in Ontario
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Start here

Developmental Services Ontario (DSO)

The access point for adults 18+ seeking Ontario-funded developmental services, including residential supports, community participation, respite, specialized services and person-directed planning.

Ontario-wide
Local

Service Coordination Support (SCS)

Helps people with developmental disabilities or autism, and their families, find community resources and supports.

Ottawa & Eastern Ontario

Ontario Adult Developmental Services

The province's overview of programs and services available to adults with developmental disabilities.

Ontario-wide

Funding & Financial Support

Passport, ODSP, SSAH, RDSP and tax credits
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Passport Program

Funding for eligible adults with developmental disabilities for community participation, daily-living supports, support workers, person-directed planning and caregiver respite.

Ontario-wide ยท Adults 18+

Ontario Disability Support Program (ODSP)

Income support, health benefits and disability-related supports for eligible Ontarians.

Ontario-wide

Special Services at Home (SSAH)

Funding for eligible children under 18 with physical and/or developmental disabilities for participation, development and respite supports.

Ontario-wide ยท Under 18

Registered Disability Savings Plan (RDSP)

A long-term federal savings plan for people eligible for the Disability Tax Credit, with government grants and bonds.

Canada-wide

Disability Tax Credit (DTC)

A federal tax credit that can reduce income tax for people with disabilities or their supporting family members, and opens the door to the RDSP.

Canada-wide

Using Passport funding?

Passport can cover eligible community participation activities. If you're wondering whether a Heartful Abilities program could fit your plan, reach out and we'll talk it through together.

Ottawa & Eastern Ontario Organizations

Local agencies supporting inclusion, housing, day programs and more
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LiveWorkPlay

Supports people with intellectual disabilities, autistic people and people with a dual diagnosis to be included in community life, employment and other individualized supports.

Ottawa

Innovative Community Support Services (ICSS)

Residential supports, respite, community participation and day programs, community connection and employment supports.

Ottawa

Ottawa Foyers Partage (OFP)

Supportive housing, flexible community programming, respite and Passport administration.

Ottawa

Total Communication Environment (TCE)

Residential, day and community supports for adults with multiple disabilities and special communication needs.

Ottawa

ABLE2

Programs, services and resources that promote independence, inclusion and community participation for people with disabilities.

Ottawa

Autism Ontario

Programs, events, resources and caregiver supports for autistic children, youth and adults.

Ontario-wide

Respite, Housing & Independent Living

Supported living, home share, supportive housing and caregiver breaks
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Options can include caregiver respite, supported independent living, group living, host family or home share arrangements, and supportive housing. DSO is the starting point for provincially funded residential and respite services.

ICSS

24-hour residential support, intensive residential support and Supported Independent Living.

Ottawa

Ottawa Foyers Partage

Supportive housing and respite.

Ottawa

Developmental Services Ontario

Apply here for provincially funded residential supports and caregiver respite.

Ontario-wide

Employment, Community Participation & Life Skills

Job coaching, day programs, volunteering and recreation
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Meaningful participation and connection matter. These supports include supported employment, job coaching, volunteer opportunities, day programs, life-skills development and recreation.

ICSS Employment & Community Participation

Individualized job matching, on-site job coaching and longer-term employment support, plus community participation programs for daily living, recreation, social and life skills.

Ottawa

LiveWorkPlay

Supports for community inclusion and employment.

Ottawa

ABLE2

Programs promoting independence and community participation.

Ottawa

Autism, Dual Diagnosis & Specialized Supports

Behavioural, communication, clinical and crisis supports
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Ontario's specialized developmental services can include crisis stabilization, speech therapy, communication-skills training, behavioural assessment and intervention, and adaptive-functioning assessment. Ask DSO or SCS how to access them in your area.

Autism Ontario

Programs, events, resources and caregiver supports.

Ontario-wide

Total Communication Environment (TCE)

Supports for adults with multiple disabilities and special communication needs.

Ottawa

Service Coordination Support

Help finding specialized clinical and community supports locally.

Ottawa & Eastern Ontario

Children, Youth & Transition to Adulthood

Planning ahead before age 18
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Families often begin looking at adult services well before their child turns 18, and Ontario recommends starting transition planning early. DSO and ODSP are key connections for the move into adult services.

Special Services at Home (SSAH)

Funding for eligible children under 18.

Ontario-wide

DSO โ€” Planning for Adult Services

Families can connect with DSO ahead of age 18 to prepare for adult supports.

Ontario-wide

ODSP

Income and health supports that can begin at 18.

Ontario-wide

Autism Ontario

Resources for autistic children, youth and their families.

Ontario-wide

Transportation, Recreation & Getting Around

Accessible transit and inclusive recreation
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Para Transpo (OC Transpo)

Accessible, door-to-door public transit for eligible Ottawa residents who can't use conventional transit.

Ottawa

City of Ottawa

The City keeps a collection of disability-related family resources, including service coordination, respite, Para Transpo and inclusive recreation.

Ottawa
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Senior Services

Health, home care, caregiving, housing, recreation, finances and safety resources for older adults and the people who care for them. Tap any category to open it.

Not sure where to start? Call or text 211.

211 Ontario connects seniors and caregivers to local community and social services, free and confidential. For help staying safely at home, Ontario Health atHome is the connection point for home and community care. Both are in the first category below.

Start Here

Main provincial and local starting points
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Start here

211 Ontario

Call or text 211 to find community and social services near you.

Ontario-wide
Start here

Ontario Health atHome

Access to home and community care for older adults who need support to remain safely at home.

Ontario-wide

Ontario Seniors Programs & Services

The province's hub for housing, health, caregiving, recreation, finances, transportation and safety information for older adults.

Ontario-wide

Community Support Services

Meals on Wheels, transportation, friendly visiting, homemaking, adult day programs, caregiver support, respite, telephone reassurance and social programs.

Ontario-wide

Ottawa Senior Services

Local community support agencies and seniors centres
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The Good Companions

Social and recreational programs plus community support services, including Seniors' Centre Without Walls for older adults who find it hard to get out.

Ottawa

Ottawa West Community Support

Community support, transportation, home help and social programs for seniors and adults with physical disabilities in west Ottawa.

West Ottawa

Western Ottawa Community Resource Centre

Community support services and service navigation for older adults and adults with disabilities.

West Ottawa

Olde Forge Community Resource Centre

Programs and supports that help older adults stay independent and connected, including transportation.

Ottawa

Carefor

Community support, caregiver support, transportation and adult day programs.

Ottawa & Eastern Ontario

City of Ottawa Seniors Centres

Churchill, Heron, Kanata and Nepean seniors centres, plus several community-operated centres.

Ottawa

Health, Dementia & Memory Support

Geriatric services, dementia care and caregiver coaching
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Specialized geriatric services support older adults living with complex and chronic health conditions. In Ottawa, supports for vulnerable older adults also include Geriatric Assessment Outreach Teams, Geriatric Psychiatry Community Services of Ottawa and Primary Care Outreach.

Dementia Society of Ottawa and Renfrew County

Education, care coaching, support groups and community programs for people living with dementia and their caregivers.

Ottawa & Renfrew County

Regional Geriatric Program of Eastern Ontario

Specialized geriatric assessment and care for older adults with complex health needs.

Eastern Ontario

Caregivers & Aging at Home

Respite, day programs, meals, visiting and home help
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Supports that help older adults stay at home longer and give caregivers a break: caregiver support, respite, adult day programs, Meals on Wheels, homemaking, friendly visiting, transportation, telephone reassurance, personal emergency response systems and home maintenance. Your local community support agency (above) or 211 can connect you.

Community Support Services

Ontario's list of in-home and community supports for seniors and caregivers.

Ontario-wide

Ontario Health atHome

Home and community care, including in-home health services.

Ontario-wide

Recreation, Creativity & Social Connection

Active living, arts, learning and friendship
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Staying creative and connected matters at every age. Look for Seniors Active Living Centres, City of Ottawa 50+ programs, libraries, community centres, arts and crafts, lifelong learning, social clubs, exercise and fall-prevention classes, and volunteer opportunities.

Seniors Active Living Centres

Fitness, wellness, lifelong learning, multicultural groups, recreation and social activities.

Ontario-wide

City of Ottawa Seniors Centres

Recreation and social programs for adults 50+.

Ottawa

Heartful Moments

Our one-on-one in-home activity visits for seniors, adapted for dexterity and memory. Book a visit or ask us about it.

Financial & Government Supports

Pensions, benefits, dental and drug coverage
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Old Age Security (OAS) & Guaranteed Income Supplement (GIS)

Federal monthly pension and income top-up for eligible seniors.

Canada-wide ยท Service Canada

Canada Pension Plan (CPP)

Retirement, disability and survivor pensions.

Canada-wide ยท Service Canada

Ontario GAINS

Guaranteed Annual Income System payments for eligible low-income seniors.

Ontario

Ontario Seniors Dental Care Program

Free routine dental care for eligible low-income seniors.

Ontario

Ontario Drug Benefit Program

Prescription drug coverage for Ontarians 65+.

Ontario

Disability Tax Credit

Federal tax credit for people with disabilities or their supporting family members.

Canada-wide

Housing & Long-Term Care

Aging in place, retirement homes and long-term care
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Options range from staying at home with support and home adaptations, to supportive housing, retirement residences, assisted living, respite stays and long-term care.

Long-Term Care in Ontario

How long-term care works, eligibility and how to apply (through Ontario Health atHome).

Ontario

Retirement Homes Regulatory Authority

Look up licensed retirement homes and learn residents' rights.

Ontario

Safety, Elder Abuse & Legal Resources

Abuse support, fraud, legal help and planning ahead
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24/7

Seniors Safety Line

Free, confidential support in more than 200 languages for seniors experiencing abuse or neglect. Call 1-866-299-1011.

Ontario

Canadian Anti-Fraud Centre

Report scams and learn about common fraud targeting seniors.

Canada-wide

Advocacy Centre for the Elderly

Legal clinic for low-income seniors, with information on powers of attorney and advance care planning.

Ontario

Legal Aid Ontario

Legal help for people with low incomes.

Ontario

Office of the Public Guardian and Trustee

Information on powers of attorney, guardianship and substitute decision-making.

Ontario
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Local Business Partners

Local businesses from our networking community: people we've met, who share our heart for service, and who we're happy to recommend.

Aging in Place & Home Support

The Household Help Company

Cleaning, aging-in-place support, downsizing and estate support that help Ottawa seniors and their families feel at home, whatever stage of life they're in.

Visit Website
Wellness & Women's Networking

Speak Your Soul's Magicks

Tami Goulet brings women together through Women Fun Networking, a welcoming community space for wellness, connection and women in business across Ottawa.

Visit Website

Emergency & Safety Resources

In an emergency

If someone is in immediate danger, call 911.

ReportON

Ontario's 24/7 line for reporting suspected abuse or neglect of an adult with a developmental disability. Contact ReportON โ†’

Seniors Safety Line

24/7 confidential support for older adults experiencing abuse or neglect: 1-866-299-1011.

Mental health support

Call or text 9-8-8, Canada's Suicide Crisis Helpline, available 24/7.

Would you like to be featured?

If we've connected through networking, an event or a referral, and your organization or business supports seniors, adults with developmental disabilities or their families, we'd love to include you here.

Contact Darlene

Heartful Abilities shares these resources as a community courtesy and is not affiliated with the organizations listed unless noted. Please contact each organization directly to confirm eligibility, services, availability and fees.

Last updated: September 2026